Help Us Help You

Help Us Help You


Dear valued customers,

If you're experiencing an issue with your licensed product, we're here to assist. To ensure a swift and accurate resolution, please provide the following details

  • The email address used for purchase

  • Your Invoice ID It's available the email when you received your products, it's composed of 23 characters, for instance: M3BWLyEDBoXXVwiQsEHxP2

  • Account name as shown in your MT4 here is an example

These details are crucial for us to verify your account and address the issue effectively. Once we receive your information, we'll work diligently to resolve the problem and send you a fix.

Please submit your information through the form below, and we'll ensure that you can continue using your product with minimal disruption.



Important Information

By adhering to these guidelines, you help us streamline the support process and ensure that you receive the necessary assistance promptly.

  • Response Time:Please allow between 8 to 24 hours to receive your fix via email. We appreciate your patience as we work to ensure the quality of your solution.

  • Account Name Verification It is essential that the account name submitted matches the one used at the time of your purchase. Our system will automatically verify this information. If there is a discrepancy, we will not be able to provide a fix. Rest assured, variations in the formatting of your name, such as "John Doe", "Doe John", or "JoHn DoE", will be accounted for and do not affect the verification process.

At BenderFX, we are committed to the security and satisfaction of our customers.

Thank you for your continued trust in BenderFX. If you have any questions or concerns, please feel free to reach out to our support team by sending a mail to: support@benderforex.com.

Portfolio

Check our expert advisors

Benderv2

Suited best for traders who are just starting out in the forex market.
It has a user-friendly interface and is easy to use, making it a great choice for beginners
Click here for more information

Benderv4

More advanced than Benderv2 and is best suited for experienced traders who are looking for more advanced trading tools.
Its advanced algorithms and customizable settings make it a great choice for traders who want to take their trading to the next level
Click here for more information

Shizuka EA

Ideal for busy traders who prefer a hands-off approach to trading, allowing them to set their own parameters and let the robot do the rest.
Click here for more information

Big Poppa

Designed for traders who prefer to use scalping strategies, allowing them to analyze the market quickly and make fast trades, making it a great choice for short-term market movements.
Click here for more information

HannahEA

Suited best for traders who prefer a more conservative approach, with its risk management features helping to minimize losses and maximize profits.
Click here for more information

AggressiveFibov2

Suited best for mid to advanced traders who prefer a traditional approach but with highly customizable settings, with its advanced risk management features helping to minimize losses and maximize profits.
Click here for more information